Refund policy
Return & Refund Policy
At Daily Grace™, we’re committed to delivering meaningful, high-quality products that our customers can trust. If something isn’t right with your order, we’ll work with you to make it right quickly and fairly.
Return Eligibility
We accept returns only if the item meets all of the following conditions:
• The item is unused and in original condition
• The return request is made within 30 days of delivery
• The product is returned in its original packaging
• Proof of purchase is provided
Non-Returnable Items
Due to the nature of printed materials and bundled items, the following are not eligible for return:
• Books or materials that have been written in, marked, or used
• Items that show signs of wear, damage, or alteration
• Products returned without original packaging
• Returns sent without prior authorization
Return Shipping
If your return is approved:
• Customers are responsible for return shipping costs
• Items must be returned in unused, resellable condition
• Returns sent without approval will not be accepted
Damaged, Defective, or Incorrect Items
If your order arrives:
• Damaged
• Defective
• Incorrect
Please contact us within 48 hours of delivery with clear photos of the issue.
Once verified, we will resolve the issue with either:
• A replacement, or
• A full refund
Exchanges
We do not offer direct exchanges.
If you’d like a different bundle or quantity, please place a new order.
Refund Processing
Once your return is received and inspected, we will notify you of the approval status.
If approved:
• Refunds will be issued to your original payment method
• Please allow 5–10 business days for processing
30-Day Satisfaction Guarantee
We stand behind the quality and value of our products.
If your purchase doesn’t meet your expectations or fit your daily devotional routine, contact us within 30 days of delivery, and we’ll work with you to make it right.
Contact Us
To request a return authorization, contact us at:
Please include:
• Your order number
• The reason for your request
• Photos (if applicable)
We appreciate your trust in Daily Grace™. Your satisfaction means everything to us, and we’re here to ensure you have a smooth, worry-free experience.